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Management Team

Ali Brittain

Founding Director

Ali Brittain - CCN

Ali Brittain

Founding Director 
Email: alison@customcarenursing.co.nz

Welcome to Custom Care Nursing!  

My compassion accompanied with extensive managerial, financial and health services experience have enabled me to establish both Support Link (2008) and subsequently Custom Care Nursing (2012).

I was born in Upper Hutt, New Zealand, moving to Hawke's Bay to be located centrally in 2008.

Treating every situation as unique, considering whanau and the individual Client makes Custom Care Nursing stand out from the rest.

My continuous ‘great ideas’ certainly keep Head Office Staff on their toes, along with constantly reviewing and ensuring we are providing an excellent service in every aspect.

Doubling annually since 2008 is proof in itself that we are providing a quality service, ensuring both Clients and staff are part of the family company.

I drive from my Equestrian Farm and Vineyard each day to Head Office in Napier, I also enjoy travelling around the North and South Islands visiting Clients and our front-line staff.  My door is always open, and calls/visits are welcomed and extended to all.

I ensure I always have my finger in the pie – whether it be answering the phone, coordinating, payroll – allowing me to ensure that my vision is transpired throughout all aspects of the Company.  I love spending time with my children and horses.

Courtney Mihaere

Registered Nursing General Manager

Courtney Mihaere - CCN

Courtney Mihaere

Registered Nursing General Manager
Email: courtney@customcarenursing.co.nz

I have watched Custom Care Nursing evolve and I am proud to be able to share my mother’s (Ali Brittain’s) passion for providing an exceptional service to our Staff and Clients. 

Having studied for three years at Victoria University of Wellington, graduating with a Bachelor of Commerce majoring in marketing and management, I am excited to take Custom Care Nursing into a new generation of Health Care with the most advanced technology, fresh skills and ideas.

As Registered Nursing General Manager, I ensure our Nursing Clients and Registered Nurses nationally are supported. 

I enjoy talking to people with different values and beliefs and learning how these can benefit our Clients, Registered Nurses and Support Workers. 

In my spare time, I like to attend Zumba classes with my friends, have down time with my family and ride my horses. I also love travelling!

Asmitha Patchay

Clinical Director

Asmitha Patchay - CCN

Asmitha Patchay

Clinical Director
Email: asmitha@customcarenursing.co.nz

Kia Ora, I am Asmitha, a registered nurse with over 26 years’ experience. I have completed my Master's Degree in Nursing in 2013 and Master's Degree in Business Administration in 2019. Equity, quality, excellent clinical standards and professionalism are essential core values that I believe are critical to nursing and healthcare. I have knowledge and deep respect of Te Tiriti o Waitangi, and I recognise the critical role of healthcare in contributing to improving equity for Māori.

My experience is diverse as I have worked across healthcare sectors in NZ including primary and secondary care, community, education, quality, service improvement and strategy. I am thrilled at the opportunity to work as Clinical Director for Custom Care Nursing as I believe that the organisation has potential to significantly influence health outcomes and care for all people that access the services. 


I like to go for walks along the river in my spare time. 

Sam Owen

Operations Manager

Sam Owen - CCN

Sam Owen

Operations Manager
Email: sam@customcarenursing.co.nz

Kia Ora, I'm Sam and I have been in the healthcare industry since 2011 working as an emergency ambulance officer in Wellington and more recently as a paramedic in the private sector in Hawke’s Bay. This has given me the honour of working with the same types of clients who employ the services of Custom Care Nursing. I hold a Bachelor of Health Science (Paramedic) and continue to maintain my authority as a Registered Paramedic.

I have had extensive experience helping people at their sudden moment of need and I am excited to have the privilege to now help with the longer term support for people in the community. 

Outside of work I enjoy family time and exercise, with my border collie not giving me a choice in that!


Rochelle Brooks

HR Manager, HR - Wellington

Rochelle Brooks - CCN

Rochelle Brooks

HR Manager, HR - Wellington
Email: recruiting@customcarenursing.co.nz

I have worked in HR for over 15 years and before that worked in a management role within the banking industry.

I joined Custom Care Nursing as the Human Resources Manager in February 2016 – my main focus is finding good, kind and qualified staff to work with our Clients. I enjoy working with people from all walks of life, cultures and backgrounds.

I enjoy Custom Care Nursing’s fast paced environment and I like to think we make a positive difference in people’s lives – both staff and Clients!

In my spare time I love to get together with friends, watch rugby, go to concerts and ride my horse!  I love animals and I love to travel.

Trish Hall

Executive Assistant

Trish Hall - CCN

Trish Hall

Executive Assistant
Email: Trish@customcarenursing.co.nz

I am the Executive Assistant to the Chief Executive and our General Manager for Registered Nursing.  Previously my roles have varied from working for the NZ Fire Service, the Education Sector through to the Legal World as a personal assistant. 

Working for CCN is great! Its exciting and rewarding knowing that what we do here really impacts positively on people’s health and wellbeing.  As part of a family based business, the staff here all care deeply about giving 100% to ensure that exceptional service and care is always received by our clients.  Each client is individual and treated with aroha and respect.

In my spare time I like to get out and about walking around lovely Hawkes Bay with friends, stopping for coffee or even a nice glass of wine in the sun. Also love baking, especially bread (work in progress…).

Madhan Joga Nageswararao

Financial Controller

Madhan Joga Nageswararao - CCN

Madhan Joga Nageswararao

Financial Controller

Email: madhan@customcarenursing.co.nz

Vanakkam and Hi Everyone,

I am Madhan and I am the financial controller here at Custom Care Nursing.

I am originally from the southern part of India the place called Chennai. I hold Bachelor of Commerce in Accounting and Diploma in Business in Accounting with more than 10 years of experience in my career.

This is my first experience in health care sector and I love my roles and responsibilities in CCN.
I have a great team, supportive coordinators and excellent staff. We all are one family now called CCN family.

My hobbies are road trips, cooking and movies.

Courtney Winterburn

Coordination Manager

Courtney Winterburn - CCN

Courtney Winterburn

Coordination Manager

Email: courtneyw@customcarenursing.co.nz

Hi, I’m Courtney and I joined Custom Care Nursing early February 2019.  

My nana and mum have worked in rest homes, and growing up I have seen how much of an impact they made to people’s lives and how much they appreciated their help. Everyone was treated like family and that made me realise I’d love to make a positive impact on people’s lives just like my mum and nana did.

I am very grateful for the opportunity to work for this amazing family orientated company. I am loving my new role as every day is different and I get to interact with a number of different people. I like talking to our coordinators and figuring out ways to help make their day a bit easier so they can help provide the best service to their Clients while looking after their amazing Support Workers.

I am very family orientated. I love spending time with my family especially my niece and nephews.

Call today to discuss how we can help you

0508 687 737 / 0508 NURSES