Regional Service Coordinators
Regional Service Coordinator - Far North
Delphina Manners
Regional Service Coordinator - Far North
Email: delphina.manners@customcarenursing.co.nz
Kia Ora, I'm Delphina Manners, I am the third eldest among my 12 siblings. Although my roots stretch from Hokianga, Whatuwhiwhi, and Wanganui, I currently call Auckland home, where I reside with my fiancé.
My life has centered on the importance of family and whanaungatanga, which I loved caring for not only younger siblings and cousins but also our respected kaumatua and kuia. It brings me great fulfilment to be a part of a company that is deeply dedicated to assisting our clients in regaining their independence, and I'm grateful for the supportive team environment around me.
During my leisure time, you'll often find me driving to visit relatives, enjoying quality moments at the beach with loved ones, orchestrating family get-togethers, immersing myself in music, and appreciating Kapa Haka performances.
Regional Service Coordinator - Northland
Bobbi Williams
Regional Service Coordinator - Northland
Email: bobbi@customcarenursing.co.nz
Hi, I’m Bobbi. I am second generation Regional Service Coordinator. I started out in the health and disability sector when I was 18 years old, this is where my affinity for the sector grew. I believe this industry is where I belong, it is rewarding knowing I am part of a team that is making a positive difference in the lives of people in need. I count myself lucky to be part of the Custom Care Nursing family, where they really do want to know how your day was.
I am from a small place in central Waikato called Karangahake Gorge, but Auckland is where my husband and I call home. I enjoy travelling, cooking and the company of my family.
Regional Service Coordinator - Auckland MI
Brenda Jackson
Regional Service Coordinator - Auckland MI
Email: brenda@customcarenursing.co.nz
I have been in the health and disability sector for over 25 years. My passion and drive has never left me in striving to give people quality of life. I love working for Custom Care Nursing as Auckland’s Regional Service Coordinator because they provide me with the tools, independence and support to give the best service I can possibly give.
I am very family orientated and love to spend time with my mokopuna. In the warmer weather I love to ride my E Bike. I also love going to Art Galleries with my hubby.
Regional Service Coordinator - Auckland RTI
Pipianna Lole- Tamatea
Regional Service Coordinator - Auckland RTI
Email: pipi@customcarenursing.co.nz
Kia Ora and Talofa Lava, I’m Pipianna but known as Pipi. I’m the Regional Service Coordinator for Auckland.
I am a second generation Coordinator at Custom Care Nursing and am very excited for the change and challenges to come as I’ve always wanted to work in the health care industry.
I love the work that CCN provides as I grew up with my mother and grandmother both in the same field assisting people that are needing the help. I’ve always been the first to help others out and being in this position makes me feel I can continue with this.
I am a descendant of Te Arawa (Rotorua), Ngati Kahungunu (Hawkes Bay) and Western Samoa. I am a mother to a beautiful Baby Girl who is going on 16 months but thinks she’s 2 years old!
In my spare time I love to be around family as I am very family orientated. I also enjoy going on a scenic view drive catching the sunsets or being anywhere near the water.
Loni Kaipo
Regional Service Coordinator - South Auckland, Thames/Coromandel
Email: loni.kaipo@customcarenursing.co.nz
Hi, I am Loni, I am a second-generation Regional Service Coordinator.
I have grown up around the support working industry from a young age watching my mother grow her career in the industry. I have the pleasure of working around my family within the Custom Care Nursing family.
I love working with Custom Care Nursing as they are family orientated and give amazing support.
Outside of work I love to spend time with my 6 beautiful children and my amazing partner. We enjoy barbeques at the beach and playing around at the park and basketball court.
Cathy Rowley
Regional Service Coordinator - Waikato
Email: cathy@customcarenursing.co.nz
I joined Custom Care Nursing in 2016 as a Support Worker, in 2019 I became a Regional Service Coordinator,
I love working for CCN because every day is different. Getting the right SW for the client is important to me and the appreciation that you get from clients makes it all worthwhile.
In my spare time I like to get out with nature and go bush walking or spend time with my grandchildren.
Regional Service Coordinator - Bay of Plenty
Sheryl Bowen
Regional Service Coordinator - Bay of Plenty
Email: sheryl@customcarenursing.co.nz
Hi, I’m Sheryl and I am the Coordinator for the Bay of Plenty area.
I have been in the health care industry for 15 years. Prior to my role with Custom Care Nursing, I worked in rest homes, hospital care plus dementia care.
I really enjoy working with clients with complex cares, maximising their independence and with clients who need assistance to return to independence.
I have worked as a support worker for Custom Care Nursing and now moving to Regional Service Coordinator role. I am totally enjoying the diversity of the role and meeting new clients.
In my spare time, I enjoy spending time with my family, being with my grandchildren, gardening and horse riding.
Regional Service Coordinator - Gisborne
Phoebe Leach
Regional Service Coordinator - Gisborne
Email: phoebe@customcarenursing.co.nz
Ko Titirangi te maunga
Ko Uawa Nui a Ruamatua te awa
Ko Te Aitanga a Hauiti te iwi
Ko Phoebe Tupaea-Leach ahau
I have been working for Custom Care Nursing for around a year as a Support Worker. Although I thoroughly enjoyed my Support Worker role I decided to apply for the role as Regional Coordinator for Tairawhiti, Wairoa and Opotiki. I am Coast born and bred; I live in a small community called Mangatu. Although I am rural, I am always available and am happy to meet you in Gisborne if you need to match a face to the name.
In my spare time my husband and I enjoy fishing in either Tolaga Bay, Whangara or Mahia. I love planning events, functions, cake decorating and also going home to Uawa to relax.
Paimarire
Regional Service Coordinator - Lakes
Nicola Newton
Regional Service Coordinator - Lakes
Email: nicola@customcarenursing.co.nz
Kia Ora, I'm Nicola, the Regional Service Coordinator for Lakes. I have a background in Nursing as a community nurse, school nurse and practice nurse. During the peak of the pandemic, I lead a team of Wellbeing Navigators in the Managed Isolation Facilities in Rotorua and a team of administrators/nurses in the Community which was a very intense but rewarding time ensuring the health and wellbeing of our community.
I enjoy administration work, so what better way to keep this side going and work as a Regional Service Coordinator with Custom Care Nursing. My background in nursing will be an advantage in this role and I am excited to engage with both clients and support workers with a positive empathetic approach. I'm looking forward to enabling our support workers to care for our Clients in their own journey of recovery.
Regional Service Coordinator - Central NI
Christine Williams
Regional Service Coordinator - Central North Island
Email: christine@customcarenursing.co.nz
I am the Regional Service Coordinator for Central North Island.
I have worked in the Education sector and out of Home Care supporting people with disabilities for fifteen years. During this time, it has been rewarding to witness positive changes to people’s lives.
My passion in life is to care for people with disabilities and ensure their needs are met. Working for Custom Care Nursing gives me the opportunity to fulfil the role of helping people and contributing to their wellbeing.
I enjoy exploring new places with my family and friends, martial arts and bush walking.
Regional Service Coordinator - Taranaki/Whanganui
Rachel McLaughlin
Regional Service Coordinator - Taranaki/Whanganui
Email: rachel@customcarenursing.co.nz
Kia Ora, I’m Rachel RSC for Taranaki/Whanganui.
I have returned to Custom Care Nursing after spending 4 years in Australia where I was in a similar industry. I have returned to New Zealand and have come back to work at Custom Care Nursing as a Coordinator. I enjoy seeing clients return to their independence and working with them and staff to achieve this. I love the fast-paced environment and working with people from all walks of life, cultures, and backgrounds.
In my spare time I enjoy spending time with my family and 4 grandchildren and enjoy watching them also achieve their goals.
Regional Service Coordinator - Wellington RTI
Sam Porter
Regional Service Coordinator - Wellington
Email: sam.porter@customcarenursing.co.nz
Hi, I'm Sam. I'm the Regional Service Coordinator for Wellington. I am originally from England but I came to NZ 3 years ago. This is my first role in the health care sector. Coming from a management back ground and having my own business, I am excited for the change and to challenge myself in a brand new way.
I love the work that CCN do and I cannot wait to settle in as part of the family and help people get the support they need.
My hobbies include motocross, crossfit and traveling to as many amazing places as possible.
Regional Service Coordinator - Wellington MI
Kay Cruise
Regional Service Coordinator - Wellington MI
Email: kay@customcarenursing.co.nz
Hi I'm Kay, I'm originally from Staffordshire, UK.
I started with Custom Care Nursing in 2019 and became a Regional Service Coordinator in 2021.
Always have an interest in people's health and wellbeing, I'm a qualified massage therapist, with a foundation in therapeutic and remedial massage, specialized in sports and pregnancy massage, also in Palliative massage.
In my spare time I enjoy spending time with my grandson.
Regional Service Coordinator - South Island
Helen Jefferies
Regional Service Coordinator - Upper South Island
Email: helen@customcarenursing.co.nz
My name is Helen Jefferies, I have been in the health sector for 40 plus years.
I joined Custom Care Nursing in 2014 as the only South Island Coordinator, we have grown immensely since.
Trained as a nurse in a hospital setting, then transferred and worked out of a Psychiatric Unit, and assisted people with an Intellectual Disability move into the community, assisting and working beside them to achieve their goals of living in a community setting.
I enjoy working and helping people recover from their injury and ensuring that they get all the help and assistance they require to make a full recovery. I like meeting different people from all walks of life and listening to their stories as they progress through their recovery.
Some of the Clients struggle at the start, trying to maintain their independence, and they are so grateful for the assistance that we can provide to take the some of the burden off them. They welcome the support of their SW when they arrive at their home to assist their recovery.
It is so rewarding to get such positive feedback from Clients as to the wonderful staff that have supported them through difficult times back to independence. They say that they could have done it without their support.
For my down time, I bred and show dogs. I enjoy competing in dog shows with my dogs, and I travel around the county to the dog shows. I have a large section, and I potter in the garden when time and weather permits. The dogs love to assist by removing plants that I have put in. When I am not looking of course.
Regional Service Coordinator - Christchurch
Sam Chrisstoffels
Regional Service Coordinator - Christchurch
Email: sam.chrisstoffels@customcarenursing.co.nz
Hi there,
I’m Sam Chrisstoffels, and I have taken on the Coordination role for the Christchurch Region of the South Island.
I have a long career working as a Registered Nurse in specialised areas such as Operating Theatres, with small working choice changes to spend in areas such as Nurse Education, IT and Accounts.
Although still a Nurse, in the last couple of years I have focused on Management duties and have been working in Insurance.
My passions outside of work life are varied and often change, but apart from my family focus, I enjoy spending time with my French Bulldogs, reading or spending time as a Fashion Victim.
Regional Service Coordinator - Lower South Island
Renee Madeley
Regional Service Coordinator - Lower South Island
Email: Renee.Madeley@customcarenursing.co.nz
Hi my name is Renee,
I am the Service Coordinator for the Lower South Island. I am new to the Health Care Sector.
I previously worked in retail and then took time off to raise my 3 beautiful children. I am very excited for my role at Custom Care Nursing. I have such a passion for caring for people and I am really happy I get to do a job that I get to help people get the support that they need while they recover.
In my spare time I love to spend time with my children and socialise with family and friends.
Regional Service Coordinator - Relief
Lisa Wilson
Regional Service Coordinator - Relief
Email: lisa.wilson@customcarenursing.co.nz
Kia Ora, my name is Lisa and I currently reside in the sunny Hawkes Bay.
I have previously worked in the medical industry in medical admin and after a few years working away in other roles I have found myself going full circle and returning, as it was the most rewarding role I have done. Supporting clients to return to independence is something I am very excited about and look forward to working with care workers, nursing team and clients to achieve this.
Getting to know people from all ages, backgrounds and cultures is important to me as everyone has a story and we can all learn from each person we come across in life.
Whanau is very important to me, and I enjoy spending time with them as much as I can, though they are all flying the coop and branching out on their own journeys.
Having 3 large dogs also takes up a lot of my time making sure they have lots of attention to keep them out of trouble.
I love to cook and have a background as a chef and enjoy spending time laughing with friends and family over a meal and a glass of our fabulous HB wine.
Call today to discuss how we can help you
0508 687 737 / 0508 NURSES