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Regional Service Coordinators

Bobbi Williams

Regional Service Coordinator - Northland

Helen Jefferies - CCN

Bobbi Williams

Regional Service Coordinator - Northland
Email: bobbi@customcarenursing.co.nz

Hi, I’m Bobbi. I am second generation Regional Service Coordinator. I started out in the health and disability sector when I was 18 years old, this is where my affinity for the sector grew. I believe this industry is where I belong, it is rewarding knowing I am part of a team that is making a positive difference in the lives of people in need. I count myself lucky to be part of the Custom Care Nursing family, where they really do want to know how your day was. 

I am from a small place in central Waikato called Karangahake Gorge, but Auckland is where my husband and I call home. I enjoy travelling, cooking and the company of my family.

Brenda Jackson

Regional Service Coordinator - Auckand

Brenda Jackson - CCN

Brenda Jackson

Regional Service Coordinator - Auckland
Email: brenda@customcarenursing.co.nz

I have been in the health and disability sector for over 20 years. My passion and drive has never left me in striving to give people quality of life. I love working for Custom Care Nursing as Auckland’s Regional Service Coordinator because they provide me with the tools, independence and support to give the best service I can possibly give.

I am very family orientated and love to spend time with my mokopuna. In the warmer weather I love to ride my E Bike. I also love going to Art Galleries with my hubby.

Rasela Lole

Regional Service Coordinator - Auckland

Rasela Lle - CCN

Rasela Lole

Regional Service Coordinator - Auckland
Email: rasela@customcarenursing.co.nz

I have worked in the healthcare industry since 2001. Prior to my role at Custom Care Nursing, I worked as a House Coordinator where I managed a team of Support Workers looking after people with physical disabilities to live independently in the community. I have had roles as House Leader, Acting Coordinator and as a Support Worker so I feel I can really put myself in my Support Workers shoes. While I was working, I studied part time at Unitec where I did my Diploma in Business and Management. 

In 2017 I decided to take up the opportunity as Auckland Regional Service Coordinator for Custom Care Nursing’s Return to Independence Clients. Since joining CCN I have learnt different strategies to ensure my team is working efficiently and within the company policies and procedures, including meeting new Clients and Support Workers, participating in the Client’s meetings and cares, and team building at Head Office.

I love working in the healthcare industry because I enjoy making differences in people’s life’s. I like ensuring my Clients needs are met and seeing a smile on their faces when I leave their homes.

In my spare time, I enjoy fishing, gardening, spending time with family and friends and watching movies on Netflix.

Cathy Rowley

Regional Service Coordinator - Waikato
Email: cathy@customcarenursing.co.nz

I have been in the healthcare industry for 4 years most of that as a SW for custom care nursing then to become RSC

I love working for CCN because every day is different. Getting the right SW for the client is important to me and the appreciation that you get from clients makes it all worthwhile.

In my spare time I like to get out with nature and go bush walking or spend time with my grandchildren.

Sheryl Bowen

Regional Service Coordinator - Bay of Plenty

Sheryl Bowen - Regional Service Coordinator - Bay of Plenty

Sheryl Bowen

Regional Service Coordinator - Bay of Plenty

Email: sheryl@customcarenursing.co.nz

Hi, I’m Sheryl and I am the Coordinator for the Bay of Plenty area.

I have been in the health care industry for 15 years.  Prior to my role with Custom Care Nursing, I worked in rest homes, hospital care plus dementia care.

I really enjoy working with clients with complex cares, maximising their independence and with clients who need assistance to return to independence.

I have worked as a support worker for Custom Care Nursing and now moving to Regional Service Coordinator role.  I am totally enjoying the diversity of the role and meeting new clients.

In my spare time, I enjoy spending time with my family, being with my grandchildren, gardening and horse riding. 

Nicklyn Manuel

Regional Service Coordinator - Gisborne
Email: nicklyn@customcarenursing.co.nz

Hi, I am Nicklyn, your Regional Service Coordinator for the Gisborne, Rotorua and Whakatane areas. In 2015 I began my work in the Healthcare Sector as a Support Worker for Custom Care Nursing. In 2021 I am now moving into a Coordinator’s role. I have worked previously as a coordinator and I love it! The problem solving and detail oriented aspects of this work gives me a sense of challenge and accomplishment.

What I like about working in the Healthcare Sector is knowing that your contribution can have a positive impact on someone’s health, wellbeing and quality of life. I’m all about empowering people and making people feel good.
In my spare time I enjoy strength training at the gym and spending time with friends and family.

Vanessa Hopgood

Regional Service Coordinator - Taranaki

Vanessa Hopgood - Regional Service Coordinator - Taranaki

Vanessa Hopgood

Regional Service Coordinator - Taranaki

Email: vanessa@customcarenursing.co.nz

Hello, I'm Vanessa and I am your Regional Service Coordinator for Taranaki.

COMING SOON

Christine Williams

Regional Service Coordinator - Central NI

Christine Williams - Regional Service Coordinator - Central NI

Regional Service Coordinator - Central North Island

Email: christine@customcarenursing.co.nz

I am the Regional Service Coordinator for Central North Island.

I have worked in the Education sector and out of Home Care supporting people with disabilities for fifteen years.  During this time, it has been rewarding to witness positive changes to people’s lives.

My passion in life is to care for people with disabilities and ensure their needs are met.  Working for Custom Care Nursing gives me the opportunity to fulfil the role of helping people and contributing to their wellbeing.

I enjoy exploring new places with my family and friends, martial arts and bush walking.

Sam Porter

Service Coordinator - Wellington RTI

Sam Porter - CCN

Sam Porter

Regional Service Coordinator Wellington
Email: sam.porter@customcarenursing.co.nz

Hi, I'm Sam. I'm the Regional Service Coordinator for Wellington. I am originally from England but I came to NZ 3 years ago. This is my first role in the health care sector. Coming from a management back ground and having my own business, I am excited for the change and to challenge myself in a brand new way. 

I love the work that CCN do and I cannot wait to settle in as part of the family and help people get the support they need. 

My hobbies include motocross, crossfit and traveling to as many amazing places as possible.

Helen Jefferies

Regional Service Coordinator - South Island

Helen Jefferies - CCN

Helen Jefferies

Regional Service Coordinator - Upper South Island
Email: helen@customcarenursing.co.nz

My name is Helen Jefferies, I have been in the health sector for 40 plus years.

Trained as a nurse in a hospital setting, then transferred and worked out of a Psychiatric Unit, and assisted people with an Intellectual Disability move into the community, assisting and working beside them to achieve their goals of living in a community setting.

I started Working with Custom Care Nursing 3 years ago in Christchurch as the South Island Coordinator.   

I enjoy working and helping people recover from their injury and ensuring that they get all the help and assistance they require to make a full recovery. I like meeting different people from all walks of life and listening to their stories as they progress through their recovery. 

Some of the Clients struggle at the start, trying to maintain their independence, and they are so grateful for the assistance that we can provide to take the some of the burden off them. They welcome the support of their SW when they arrive at their home to assist their recovery.

It is so rewarding to get such positive feedback from Clients as to the wonderful staff that have supported them through difficult times back to independence. They say that they could have done it without their support.

For my down time, I bred and show dogs. I enjoy competing in dog shows with my dogs, and I travel around the county to the dog shows. I have a large section, and I potter in the garden when time and weather permits. The dogs love to assist by removing plants that I have put in. When I am not looking of course.

Latoya Kaipo

Regional Service Coordinator - Lower South Island

Latoya Kaipo - CCN

Latoya Kaipo

Regional Service Coordinator - Lower South Island
Email: latoya@customcarenursing.co.nz

Hi my name is Latoya and I am the Lower South Regional Service Coordinator.

I have spent the last 10 years in the Pharmaceutical industry, this is where I developed the love of organisation for targets while keeping a keen eye on quality and detail and maintaining the success of my team.


I am excited to take on new challenges and being able to contribute to people in need within my role at Custom Care Nursing. I have watched whanau in the healthcare industry be passionate about their careers and I want to be part of that culture and continue the good work of providing care and support.
In my spare time, I love reading a good book or taking my children out on new adventures.

Call today to discuss how we can help you

0508 687 737 / 0508 NURSES